Privacy Policy

1. Introduction

Think Smart Academy ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, in accordance with the Data Protection Act 2018 and the UK GDPR.

2. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, address, date of birth, and contact details (email address, phone number).​
• Educational Information: Academic records, progress reports, and related educational data.
• Payment Information: Bank account details or payment card information for processing tuition fees.​
• Technical Data: IP address, browser type, and usage data collected through cookies when you visit our website.​

3. How We Use Your Information

We use your personal data for the following purposes:

• Provision of Services: To deliver educational services, including tutoring sessions and academic assessments.​
• Communication: To contact you regarding scheduling, progress updates, and administrative matters.​
• Billing: To process payments and manage accounts.​
• Website Improvement: To analyse website usage and enhance user experience.​

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing necessary for the performance of our educational services contract with you.​
• Legal Obligation: Compliance with legal obligations, such as financial record-keeping.​
• Legitimate Interests: Processing for our legitimate interests, such as improving our services, provided these do not override your rights.​
• Consent: Where you have provided consent, particularly for marketing communications.​

5. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors).​
• Regulatory Authorities: When required by law or regulatory obligations.​
• Educational Institutions: With your consent, to facilitate educational progression or transfers.​

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.​

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.​

8. Your Rights

You have the following rights regarding your personal data:

• Access: To request a copy of the data we hold about you.​
• Rectification: To correct any inaccuracies in your data.​
• Erasure: To request deletion of your data, subject to legal constraints.​
• Restriction: To request limiting the processing of your data.​
• Data Portability: To receive your data in a structured, commonly used format.​
• Objection: To object to processing based on legitimate interests or direct marketing.​

9. Cookies

Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookie Policy.​

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and where appropriate, notified to you via email.​

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:​

• Address: Think Smart Academy, Brooklands Business Centre, Petersfield Avenue, Slough, SL2 5DY​
• Phone: 01753 531 818​
• Email: info@thinksmartacademy.co.uk​

‍